Broken Tap? What to Do When Your Tap Breaks

At PM247, we know that a broken tap can be really inconvenient, whether it’s a steady drip or a complete tap malfunction. A faulty tap can lead to unnecessary water wastage, potential water damage, and it can be well… Just really frustrating! Fortunately, there are steps you can take to resolve many common tap issues, and in this guide put together by our plumbing team, we’ll explain what to do when your tap breaks. How to identify if it is a simple fix or a more complex problem that may require a PM247 plumber to help, either way, we have got you covered. We’ll walk you through the basics of how to fix a broken tap, common causes of broken taps with some simple fixes, when you might need some more complicated kit like a tap extractor or tap remover, and when it’s time to call in a professional. So let’s get into it..

Broken Tap Fix Quicklinks:

• Common Tap Problems and Their Causes
• How to Stop Water Flow from a Broken Tap
• Tap Repair Troubleshooting Guide
• Tools You’ll Need to Fix a Broken Tap
• Step 1: Identifying Your Tap Type
• Step 2: How to Fix a Broken Tap
• Step 3: Using a Tap Extractor or Tap Remover
• When to Call PM247 for Professional Help
• Preventing Future Tap Problems
• Conclusion
• Tap Repair FAQs

Common Tap Problems and Their Causes

Taps are one of the most used fixtures in any home, so it’s no surprise they’re prone to wear and tear. Some of the most common problems we encounter at PM247 include:

1. Leaking or Dripping Taps – A persistent drip can be a sign that the tap’s washer or O-ring is worn out.
2. Seized Taps – Over time, a tap can become difficult to turn, often due to limescale buildup or a faulty internal cartridge.
3. Broken Tap Handles – Handles can come loose or break altogether, making it hard to control the water flow.
4. Cracked Tap Body – If the tap body itself is cracked, it can lead to serious leaks and potentially cause damage to your kitchen or bathroom.

Important note: No matter what the issue, we always recommend turning off the water supply before attempting any repair to avoid further damage or flooding. Once the water is off, you can start diagnosing the problem or, if you’re unsure, contact PM247 for professional assistance.

How to Stop Water Flow from a Broken Tap

If your tap’s gushing water and won’t stop, the first thing to do is stay calm and shut off the water supply. Here’s how:

1) Turn off the isolator valve (if available):
Most modern taps have a small isolation valve on the pipe just below the sink. Use a flathead screwdriver to turn it 90 degrees – this should cut off the flow to that tap.

2) Can’t find one? Turn off the mains:
Locate your home’s stopcock (usually under the kitchen sink, in a utility room, or by the front door) and turn it clockwise to shut off water to the whole house.

3) Drain the system:
Open the cold tap in your kitchen or bathroom to release any remaining water in the pipes.

If you can’t find the valve or the tap is still leaking after shutting things off, give PM247 a call on 08082 504 203 – we offer emergency callouts and can help prevent water damage fast.

Tap Repair Troubleshooting Guide

Not sure what is going on with your tap? Below we have listed some of the most common problems, likely causes – diy fixes and when you may need to call in some professional help.

Tools You’ll Need to Fix a Broken Tap

Before you start the process of fixing the tap, it’s good to make sure that you’ll have all the tools that you will need in order to complete the job. At the very least, you will need an adjustable spanner or wrench (to loosen up the tap body). a suitable screwdriver (flat head or Phillips, whatever type of screw that your tap has on it), some silicone to reseal the tap and so on. If you are dealing with a ceramic tap, you might also need a cartridge removal tool.

For more stubborn or tougher jobs, like a fully seized tap, a tap extractor or tap socket set are a must. White vinegar or a descaling solution can help soften up limescale before disassembly, and a cloth or old towel is always useful for mopping up mess or protecting surfaces. Most of these tools are available from DIY stores like Screwfix, Toolstation, or B&Q – and if you’re unsure what you will need, just take a photo of your tap to show the staff.

Step 1: Identifying Your Tap Type

Before diving into repairs, it’s important to identify the type of tap you’re dealing with. In the UK, you’re likely to encounter one of the following types of tap:

1. Compression Taps – These taps have separate hot and cold handles that you twist to control the water flow.
2. Mixer Taps – A popular choice, these taps combine hot and cold water through a single spout and are controlled by one or two handles.
3. Ceramic Disc Taps – These use ceramic discs to control water flow, which are durable but can be trickier to repair when they fail.
4. Monobloc Taps – Found in many modern kitchens, these taps mix hot and cold water using a single lever.

Once you’ve identified the type of tap, it becomes easier to figure out the specific repair needed, and we can guide you through the steps to resolve the issue.

Step 2: How to Fix a Broken Tap

How to fix a Leaking or Dripping Tap

One of the most common reasons people call PM247 is for a leaking tap. In many cases, this is due to a worn-out washer or O-ring, which can be easily replaced.

1. Turn off the water – As always, ensure the water supply is turned off before you start.
2. Remove the tap handle – You’ll need a screwdriver or Allen key to remove the tap handle. Once removed, you’ll be able to access the valve or cartridge inside.
3. Replace the washer – In a compression tap, the washer is typically located at the bottom of the valve. Swap out the old washer for a new one of the same size.
4. Reassemble the tap – Put the handle back together, turn on the water, and test to see if the leak has stopped.

If you have a ceramic disc or monobloc tap, the process is slightly different. These taps don’t use washers, so you’ll need to replace the cartridge instead. At PM247, we carry a variety of cartridge sizes to ensure a perfect fit for your tap.

Click the link for more information on how to fix a dripping mixer tap. 

How to fix a Seized Tap

A seized tap can be frustrating, but it’s usually the result of limescale buildup or a problem with the internal cartridge. Here’s how to tackle it:

1. Turn off the water – Always ensure the water supply is turned off before disassembling the tap.
2. Disassemble the tap – Remove the handle and unscrew the tap mechanism. A spanner is often useful for loosening tight parts.
3. Clean the parts – Soak the parts in white vinegar for about an hour to dissolve any limescale deposits.
4. Reassemble the tap – Once everything is clean, reassemble the tap and turn the water back on. If it’s still stiff, the internal mechanism may need replacing.

If this sounds too tricky, don’t worry – our team at PM247 can handle these repairs quickly and efficiently.

How to fix a Broken Tap Handle or Head

If your tap handle or head is loose or has snapped off completely, you may need to replace it. Sometimes, a simple tightening of the screw that holds the handle in place is all it takes. If the handle is broken beyond repair, you can buy a new one from most DIY stores. PM247 also provides a wide range of replacement parts and handles, and we can fit them for you on the spot.

How to fix a Cracked Tap Body

A cracked tap body is a more serious problem, as it can lead to leaks that damage your countertops or sink. In most cases, the entire tap will need to be replaced. You can attempt this as a DIY project, but you’ll likely need a tap remover or even a tap extractor, especially if the tap is stuck or difficult to remove.

Need help with a broken tap? Contact PM247 now by clicking contact us or by calling this number for 247 service: 08082 504 203

Step 3: Using a Tap Extractor or Tap Remover

Sometimes a tap can break in a way that requires specialist tools. If your tap has seized up completely or broken off, you might need a tap extractor or tap remover. Using these tools is really only for the more confident DIY’er. Let’s start with what they are:

What is a Tap Extractor?

A tap extractor is a specialised tool used to remove broken pieces of a tap that are stuck inside the body or sink. If part of your tap has snapped off inside the fixture, a tap extractor can help remove the stuck piece without damaging the surrounding plumbing.

Tap Extractor

How to Use a Tap Extractor

1. Select the correct size – Tap extractors come in different sizes, so make sure to choose one that fits the broken part.
2. Insert the extractor – Push the extractor into the broken tap piece until it grips securely.
3. Turn the extractor – Use a wrench or spanner to turn the extractor and remove the broken piece.
4. Replace the tap – Once the broken part is removed, a new tap can be installed.

What is a Tap Remover?

A tap remover is a tool used to unscrew taps that have become stuck due to corrosion or age. This is especially useful for older taps that have been in place for a long time.

tap remover kit

How to Use a Tap Remover

1. Position the remover – Place the remover at the base of the tap.
2. Loosen the tap – Use the remover to gently unscrew the tap. If it’s particularly stubborn, you may need to use or penetrating oil to break through rust and corrosion.
3. Remove the tap – Once the tap is free, it can be removed and replaced with a new one.

If you’re unsure how to use these tools or if your tap is severely damaged, contact our PM247 team – we are always on hand to help.

When to Call PM247 for Professional Help

While some tap repairs can be done yourself, there are times when it’s best to call in the experts. If you’re not confident in your DIY skills or the problem seems complex, PM247 is ready to assist with all your plumbing needs. Some signs that you may need professional help include:

• The tap is leaking despite replacing the washer or cartridge.
• The tap body is cracked or severely damaged.
• The water pressure in your home seems off, suggesting a wider plumbing issue.
• You can’t remove a seized or stuck tap with a tap extractor or tap remover.

We operate 247, providing emergency plumbing services across the UK, so no matter the time of day, PM247 is here for you. Here’s what our customers say:

Preventing Future Tap Problems

Once your tap is fixed or replaced, it’s important to take care of it to prevent future issues. Here are a few tips from PM247:

• Clean taps regularly to prevent limescale buildup.
• Fix drips immediately to avoid the problem worsening over time.
• Check your home’s water pressure to ensure it’s within a safe range, as high water pressure can cause taps to fail prematurely.

Conclusion

At PM247, we believe that no one should have to live with the frustration of a broken tap. Whether you need help fixing a leaking tap, don’t want to get to grips with a tap extractor or tap remover, or need a full tap replacement, we’re here to provide fast, reliable service. Our expert plumbers are available around the clock to handle any issue, big or small. Get in touch with PM247 today and let us take care of your plumbing needs!

• Phone: Call us on 08082 504 203
• Online: Fill out the form on our website to schedule a service

If you are in Bath, Bedfordshire, Berkshire, Bristol, Buckinghamshire, Essex, Gloucestershire, Hampshire, Hertfordshire, Kent, London, Oxfordshire, Surrey, Warwickshire or the West Midlands, PM247 can have a qualified plumber out to you on the same day to fix your tap. Just give us a call or drop us an email with the details above.

Tap Repair FAQs