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PM247, The Professional and friendly Maintenance company specialising in the skilled sectors of Property Maintenance.
Our mission
To deliver the highest quality specialised services at the best prices when our customers need them most.
Our story
With over 20 year’s experience offering our services we have managed to meet the ever changing demands of our customers. Our customers needs are the most important aspect of our business. We have adapted significantly, continually looking for ways to stand out from our competition and achieve greater levels of service. With the launch of PM247 App we have found a unique way to communicate with our customers in a streamlined and efficient way, taking the stress of endless contracts and documents away, leaving a paperless, fully controlled process. Yet for those tech phobia customers we have integrated our paperless system, showing we can adjust to our customer needs. The company owners and management team work tirelessly to ensure that the high service levels that the company pride themselves on are met. What makes the company strive to maintain and increase on the service levels is the owners passion to not follow the norm within the industry and set its own standards for all others to follow. This approach means that procedures are ever changing and constant communication with customers to hear feedback is listened too. We believe the customer journey and satisfaction is the only reflection of the company. What makes us completely unique is the ability to adapt, change and reflect to achieve the best for our customers.
Our services
Our specialised services include Plumbing, Heating, Drainage, Roofing, Plastering and Electrical to name just a few. We are proud to be able to offer such a diverse range of services for both the emergency markets and also the Planned maintenance markets. With a highly skilled workforce all security checked, insured and the peace of mind that we guarantee everything they do. We have managers controlling each different type of trade ensuring the team of engineers are working to very highest standards at all time. Simply tell us your problem or the work you have planned and we will tell you how we can help and exactly what you can expect to pay.
Our phones are manned around the clock and our friendly and courteous staff understand the importance of being clear and concise, so you can rely on us whenever you have an emergency or have planned to get improvements done to your property.
How we work
Getting you back to normal in 3 easy steps
Call and speak to a trained member of staff who will offer you a same day rapid response time slot. You’ll be kept updated regarding your engineer’s arrival time.
Engineer will Investigate and attempt to repair under a small repair price. If the job is bigger, a fixed quoted price will be offered. If accepted, the work will be completed straight away.
Payment can be made on completion by card or cash. An invoice will be sent out digitally within 24 hours or after job completion.
Reviews
With the use of Trust Pilot we have opened ourselves up to reviews. We invite our customers to review their experience with us, showing that as a company we value our customers opinions. Both negative and positive reviews are met with the same levels of attention and help us understand where we can make improvements. Of course the good reviews are always nice and show that our hard work is appreciated.
